Opportunity Information: Apply for USDA FNS SNAP PTI 2023

The SNAP Process and Technology Improvement Grants 2023 (Funding Opportunity Number: USDA FNS SNAP PTI 2023) is a discretionary grant program offered by the U.S. Department of Agriculture (USDA), Food and Nutrition Service (FNS). It is designed to help state governments strengthen how they administer the Supplemental Nutrition Assistance Program (SNAP) by investing in practical, technology-driven improvements. The overall focus is on making SNAP services easier to access and navigate for applicants and participants, while also making eligibility and case processing work more efficient and resilient for state agencies.

A central goal of this opportunity is to modernize SNAP customer service and client communication. The grant encourages projects that improve how people interact with SNAP offices and systems, with an emphasis on accessibility, transparency, and responsiveness. In practice, this means using technology-based tools that make it easier for individuals and families to apply, submit documents, receive updates, and understand the status of their case. The intention is to improve the customer experience and reduce common barriers that can prevent eligible households from successfully applying for or maintaining benefits.

Another major objective is to improve administrative infrastructure and everyday operations tied to processing applications and determining eligibility. Proposals are expected to use technology to maintain or improve service levels and reduce administrative burden for frontline staff and eligibility workers. The program also explicitly points to lessons learned during the COVID-19 pandemic, recognizing that agencies adopted new tools and new ways of working under pressure. This grant opportunity supports efforts to build on what worked well, strengthen operational continuity, and incorporate effective technology practices into standard operations rather than relying on temporary workarounds.

The third core objective is to invest in technology and systems that support cross-collaboration and cross-enrollment between SNAP and other federal, state, and local assistance programs. The idea is to reduce friction for eligible people who may qualify for multiple programs, and to improve coordination and administration across programs where it is allowed by program rules. Projects in this area may focus on better data sharing, improved system interfaces, streamlined referrals, or other approaches that help ensure eligible populations can access benefits more efficiently while agencies reduce duplicative effort and improve program integrity.

In terms of eligibility and funding details, this opportunity is open to state governments. It is structured as a grant within the Food and Nutrition funding category and is associated with CFDA number 10.580. The opportunity was created on April 14, 2023, with an original application closing date of June 15, 2023. The anticipated award ceiling is $2,000,000 per award, and the agency expected to make around 10 awards. Overall, the program aims to fund a limited number of relatively substantial state-led projects that can measurably improve SNAP service delivery through modernized technology and better-integrated administrative systems.

  • The Department of Agriculture, Food and Nutrition Service in the food and nutrition sector is offering a public funding opportunity titled "SNAP Process and Technology Improvement Grants 2023" and is now available to receive applicants.
  • Interested and eligible applicants and submit their applications by referencing the CFDA number(s): 10.580.
  • This funding opportunity was created on Apr 14, 2023.
  • Applicants must submit their applications by Jun 15, 2023. (Agency may still review applications by suitable applicants for the remaining/unused allocated funding in 2026.)
  • Each selected applicant is eligible to receive up to $2,000,000.00 in funding.
  • The number of recipients for this funding is limited to 10 candidate(s).
  • Eligible applicants include: State governments.
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SNAP Process and Technology Improvement Grants 2023 (USDA FNS SNAP PTI 2023) - FAQs

What is the SNAP Process and Technology Improvement Grants 2023 opportunity?

The SNAP Process and Technology Improvement Grants 2023 (Funding Opportunity Number: USDA FNS SNAP PTI 2023) is a discretionary grant program offered by the U.S. Department of Agriculture (USDA), Food and Nutrition Service (FNS). It supports state-led projects that strengthen how states administer the Supplemental Nutrition Assistance Program (SNAP) through practical, technology-driven improvements.

What is the main purpose of this grant program?

The program is designed to improve SNAP service delivery by making services easier to access and navigate for applicants and participants, while also helping state agencies make eligibility and case processing more efficient and resilient through technology modernization.

Who is eligible to apply for this grant?

This opportunity is open to state governments.

Which federal agency administers this grant?

The grant is administered by the USDA Food and Nutrition Service (FNS).

What funding category is associated with this opportunity?

The opportunity is listed under the Food and Nutrition funding category.

What is the CFDA number for this grant?

The opportunity is associated with CFDA number 10.580.

What are the core objectives of the SNAP PTI 2023 grant?

The opportunity highlights three core objectives: (1) modernizing SNAP customer service and client communications, (2) improving administrative infrastructure and everyday operations tied to processing applications and determining eligibility, and (3) investing in technology and systems that support cross-collaboration and cross-enrollment between SNAP and other assistance programs.

What kinds of improvements are encouraged for SNAP customer service and communication?

The grant encourages technology-based tools that improve how people interact with SNAP offices and systems, with an emphasis on accessibility, transparency, and responsiveness. Examples described include making it easier to apply, submit documents, receive updates, and understand case status.

How does this grant aim to improve the applicant and participant experience?

The focus is on reducing common barriers that can prevent eligible households from successfully applying for or maintaining benefits. The program emphasizes easier navigation of services and better communication about what is happening with an application or case.

What types of agency operations does the grant aim to strengthen?

The program targets administrative infrastructure and day-to-day operations related to application processing and eligibility determination. Proposals are expected to use technology to maintain or improve service levels and reduce administrative burden for frontline staff and eligibility workers.

How does the opportunity relate to lessons learned during the COVID-19 pandemic?

The opportunity specifically notes that agencies adopted new tools and ways of working during the COVID-19 pandemic. This grant supports building on approaches that worked well, strengthening continuity of operations, and incorporating effective technology practices into standard operations rather than relying on temporary workarounds.

What does “cross-collaboration and cross-enrollment” mean in this grant context?

In this opportunity, it refers to improving coordination between SNAP and other federal, state, and local assistance programs, where allowed by program rules. The goal is to reduce friction for people who may qualify for multiple programs and to reduce duplicative work for agencies.

What types of projects support cross-program coordination?

The opportunity indicates projects may focus on better data sharing, improved system interfaces, streamlined referrals, or other approaches that help eligible populations access benefits more efficiently while agencies improve coordination and administration across programs.

Is the program focused on technology only, or also on process improvements?

The program emphasizes practical, technology-driven improvements, but it also ties technology investments to improving processes such as customer service workflows, application and eligibility operations, and cross-program coordination.

What is the maximum award amount (award ceiling) for this opportunity?

The anticipated award ceiling is $2,000,000 per award.

How many awards does USDA FNS expect to make?

The agency expected to make around 10 awards.

When was this funding opportunity created?

The opportunity was created on April 14, 2023.

What was the original application closing date?

The original application closing date was June 15, 2023.

What is meant by “discretionary grant program” here?

Based on the opportunity description, it is a competitive funding program administered by USDA FNS that supports a limited number of state-led projects aimed at measurable improvements in SNAP service delivery through modernized technology and better-integrated administrative systems.

What is the overall scale and intent of the funding?

The program aims to fund a limited number of relatively substantial projects led by states, with the intention that the projects measurably improve SNAP service delivery by modernizing technology, improving customer experience, and strengthening administrative systems and coordination.

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